Backpack KYC Change Guide

Complete step instructions

1. Contact exchange support

   For security reasons, KYC changes are handled through exchange support.

2. Complete ownership checks

   Follow any extra identity checks required to prove account ownership.

3. Submit updated documents

   Provide the requested new identity document or information.

4. Wait for review completion

   After review, the account KYC information is updated. This may take 1-3 business days.