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Gate Update your KYC(For existing accounts)

Create a new Gate account with a different email address. Follow the standard sign-up process. You can use the same type of ID as on your existing account. You can continue using your existing account, but only the new account will be eligible for fee rebates. Follow the steps below only if you cannot create a new account.

01

Before you update KYC or close your account

Withdraw all remaining assets, including coins and USDT. If you use API keys for automated trading, delete those keys before continuing.

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Complete step instructions

PC

  1. Before you update KYC or close your account

    Withdraw all remaining assets, including coins and USDT. If you use API keys for automated trading, delete those keys before continuing.

  2. Open the account deletion page

    Log in to Gate, then open the account deletion page: https://www.gate.com/cancel_account

  3. Choose a reason for closing your account

    Select I do not want to use this account anymore, then select Next.

  4. Review and accept the terms

    Read the notice, select the checkbox, then select Confirm.

  5. Check which account you are closing

    Check the account details. If this is the account you want to delete, select Close Account.

  6. Complete security verification

    Enter the verification code sent to your email address or phone.

  7. Account deleted

    Your account has been deleted.

  8. Verify your new account

    After deleting your account, create a new account with the PaybackMyFee referral code and complete identity verification again.

Mobile

  1. Before you update KYC or close your account

    Withdraw all remaining assets, including coins and USDT. If you use API keys for automated trading, delete those keys before continuing.

  2. Open the account deletion menu

    Log in and select the profile icon in the top-left corner, then select the arrow next to your profile.

  3. Choose a reason for closing your account

    Select I do not want to use this account anymore, then select Next.

  4. Review and accept the terms

    Read the notice, select the checkbox, then select Confirm.

  5. Check which account you are closing

    Check the account details. If this is the account you want to delete, select Close Account.

  6. Complete security verification

    Enter the verification code sent to your email address or phone.

  7. Account deleted

    Your account has been deleted.

  8. Verify your new account

    After deleting your account, create a new account with the PaybackMyFee referral code and complete identity verification again.