OKX KYC Change Guide

01

Checklist Before Changing KYC or Closing the Account

  • Withdraw all assets

    Confirm that all remaining assets, including coins and USDT, have been withdrawn from the account.

  • Delete API keys

    If you use a trading automation program or API, delete its API key.

Checklist Before Changing KYC or Closing the Account

View all step instructions

Complete step instructions

PC

  1. Checklist Before Changing KYC or Closing the Account

    Withdraw all assets: Confirm that all remaining assets, including coins and USDT, have been withdrawn from the account. Delete API keys: If you use a trading automation program or API, delete its API key.

  2. Open Security

    Select the profile icon at the top and open Security.

  3. Proceed with Account Deletion

    Scroll down and select the arrow next to Close account.

  4. Confirm Account Deletion

    On the account deletion notice screen, select Close account.

  5. Select a Reason for Account Deletion

    Select I don't want to use OKX anymore, then select Close account.

  6. Review the Account Deletion Notice

    Review the notice, then select I understand.

  7. Check Your Balance

    Check your balance, then select Continue.

  8. Verify Your Phone

    Enter the verification code sent by text message.

  9. Verify Your Email

    Enter the verification code sent by email.

  10. Complete Account Closure

    After the account is deleted, wait 72 hours, then complete KYC on a new account created with the PaybackMyFee referral code. You may use the same ID used for the previous account, such as a resident registration card, for the new account's KYC.

Mobile

  1. Checklist Before Changing KYC or Closing the Account

    Withdraw all assets: Confirm that all remaining assets, including coins and USDT, have been withdrawn from the account. Delete API keys: If you use a trading automation program or API, delete its API key.

  2. Open Security

    Select the profile icon at the top, open Security, scroll down, and select the arrow next to Close account.

  3. Proceed with Account Deletion

    On the account deletion notice screen, select Close account.

  4. Select a Reason for Account Deletion

    Select I don't want to use OKX anymore, then select Close account.

  5. Review the Account Deletion Notice

    Review the notice, then select I understand.

  6. Check Your Balance

    Check your balance, then select Continue.

  7. Verify Your Phone

    Enter the verification code sent by text message.

  8. Verify Your Email

    Enter the verification code sent by email.

  9. Complete Account Closure

    After the account is deleted, wait 72 hours, then complete KYC on a new account created with the PaybackMyFee referral code. You may use the same ID used for the previous account, such as a resident registration card, for the new account's KYC.

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