Bybit KYC Change Guide

01

Checklist Before Changing KYC or Closing the Account

  • Withdraw all assets

    Confirm that all remaining assets, including coins and USDT, have been withdrawn from the account.

  • Delete API keys

    If you use a trading automation program or API, delete its API key.

02

Create a New Account with a New Email

After withdrawing all assets, select Sign Up with Referral Code and create a new account with an email address different from the existing account. Create the account only; do not complete KYC yet.

Checklist Before Changing KYC or Closing the Account

View all step instructions

Complete step instructions

PC

  1. Checklist Before Changing KYC or Closing the Account

    Withdraw all assets: Confirm that all remaining assets, including coins and USDT, have been withdrawn from the account. Delete API keys: If you use a trading automation program or API, delete its API key.

  2. Create a New Account with a New Email

    After withdrawing all assets, select Sign Up with Referral Code and create a new account with an email address different from the existing account. Create the account only; do not complete KYC yet.

  3. Open Account Menu

    Log in to the existing account, open Account settings, and select Transfer identity on the account information screen.

  4. Select Face Verification

    Select Facial Verification to verify your identity.

  5. Complete Mobile Face Verification

    Scan the QR code with your phone and follow the on-screen instructions to complete face verification.

  6. Confirm Verification Completion

    When verification is complete, select the checkbox and select Continue.

  7. Enter the New Account Information

    Enter the email address or phone number of the new account created in step 2. KYC will be removed from the existing account and transferred to the new account. Log out of the existing account and log in to the new account.

Mobile

  1. Checklist Before Changing KYC or Closing the Account

    Withdraw all assets: Confirm that all remaining assets, including coins and USDT, have been withdrawn from the account. Delete API keys: If you use a trading automation program or API, delete its API key.

  2. Create a New Account with a New Email

    After withdrawing all assets, select Sign Up with Referral Code and create a new account with an email address different from the existing account. Create the account only; do not complete KYC yet.

  3. Open Settings in the Bybit App

    On the Bybit app home screen, select the profile icon at the top left, then select the settings icon at the top right.

  4. Select Transfer Identity

    Select Identity Verification, select the ⋯ button next to Update, then select Transfer identity.

  5. Select Face Verification

    Select Facial Verification to verify your identity.

  6. Complete Face Verification

    Select Continue and follow the on-screen instructions to complete face verification.

  7. Confirm Verification Completion

    When verification is complete, select the checkbox and select Continue.

  8. Accept the Terms and Confirm

    Select the I have read and agreed to the above checkbox, then select Confirm.

  9. Enter the New Account Information

    Enter the email address or phone number of the new account created in step 2. KYC will be removed from the existing account and transferred to the new account. Log out of the existing account and log in to the new account.

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